Vyas Tech - Privacy Policy

VYAS TECH PRIVACY POLICY

Last updated: 23 July, 2024

As a company with customers in nearly every country in the world, here at Vyas Tech, protecting the personal information of our customers and their end-users is, and has always been, of the utmost priority. This Privacy Policy covers the practices of Vyas Tech Limited and its affiliated companies (“Vyas Tech” or “we” or “us”) concerning personal information that we handle in the context of offering or providing our services, including any such information we may collect from you or that you may provide when you visit the websites VyasTech.co.uk or any of our other websites that link to this Privacy Policy (collectively, our “Website”). This policy is not a contract between Vyas Tech and its users, but is merely a recitation of Vyas Tech’s policies as of the date above. Please read this policy carefully to understand our policies and practices regarding personal information and how we will treat it. This policy may change from time to time, so please check the policy periodically for updates.

This Privacy Policy contains the following sections:

1. Information We Collect

2. Use of Information

3. Disclosure of Information

4. Legal Basis for Processing Information

5. Your Rights and Choices

6. Protection of Information

8. Updates and Changes to This Policy

7. Retention of Information

9. Contact Information

10. Data Protection Officer

11. Dispute Resolution

1. Information We Collect

a. Information You Provide to Us

You may provide the following types of information to us:

• Identifiers (such as name, username, physical address, email address, and other contact information);
• Commercial information (such as information provided to us in your communications, transaction data, information about interactions with Vyas Tech or our partners, content of tickets you submit, information about your interests and preferences, information you provide in entering a promotion sponsored by us, and your posts to our online forums);
• Financial data (such as payment information);
• Internet or other network or device activity (such as IP addresses, device identifiers, cookie data, device attributes, device usage information, browsing information, metadata, and other information; and utilisation data and configuration settings related to your use of our products);
• Professional or employment-related data (such as company name);
• Other information that identifies or can be reasonably associated with you; and
• Inferences drawn from any of the above.

b. Cookies and Other Information Collection Technology

Through our online properties, we and third parties may collect information from your computer or other device by automated means such as cookies, web beacons, local storage, JavaScript, mobile-device functionality, and other computer code. This information may include unique browser identifiers, IP address, browser and operating system information, device identifiers (such as advertising identifiers), location data, other device information, Internet connection information, as well as details about your interactions with the relevant website, email, or other online property (for example, the URL of the third-party website from which you came, the pages on our website that you visit, and the links you click on in a website). In some cases (such as cookies), the tools described here involve storing unique identifiers or other information on your device for later use.

These technologies help:

• Display personalised content;
• Store information about your preferences, allowing us to customise our Website according to your individual interests;
• Perform analytics, estimate our audience size and usage patterns, and better understand the demographics of users;
• Diagnose and fix technology problems;
• Plan for and enhance our business; and
• Facilitate the other uses and disclosures described in this Privacy Policy.

c. Information From Third Parties

We may also receive personal information from third parties, including our service providers, affiliates, and partners (such as organisations with whom we partner on events and contests, resellers, customers, technology vendors, business information vendors, and list brokers), as well as from publicly available sources (such as LinkedIn and company websites). We may combine some of that information with other information we have about you.

2. Use of Information

We and our service providers use the information described above for the following purposes:

• Administer your account, including to process your registration and verify your information;
• Provide, manage, and improve our services;
• Conduct business operations in support of our services, such as auditing, security, fraud prevention, invoicing and accounting, sales and marketing, analytics, and research and development;
• Send messages that are related to services we provide (e.g., welcome messages and confirmation notices, and the like), your activity on the Website, or updates and changes to the Website or services, consistent with any applicable communications options we offer;
• Contact you regarding Vyas Tech and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you, consistent with any applicable communications options we offer;
• Send you other marketing and promotional communications, consistent with any applicable communications options we offer;
• Customise content, preferences, and advertising on the services, across the Internet and elsewhere;
• Create aggregated, de-identified, or anonymised information;
• Comply with laws, regulations, and other legal process and procedures; and
• Establish, exercise, or defend our legal rights.

We also may use and disclose appropriately aggregated, de-identified, or anonymised information for any lawful purpose.

3. Disclosure of Information

Vyas Tech discloses personal information as follows:

• To Customers: We disclose personal information to our customers.
• To Service Providers: We may disclose personal information to companies that provide services to us or to you, such as providers of data storage, marketing, web hosting, security, analytics, and fraud prevention.
• To Affiliates: We may disclose personal information to other members of our corporate family for the purposes described in this Privacy Policy.
• Corporate Transactions: We may disclose personal information as part of, or to take steps in anticipation of, a sale of all or a portion of our business, a divestiture, merger, consolidation, asset sale, bankruptcy, or other significant corporate event.
• To Other Users: When you disclose personal information by posting content to public areas of the Website like message boards, such personal information may be viewed by all users and may be publicly distributed in perpetuity.
• To Business Partners: We may disclose information to business partners, such as organisations with whom Vyas Tech partners to hold events and contests.
• Legal: We may disclose information when we believe disclosure is appropriate due to a summons or similar investigative demand, a court order, or other request from a law enforcement or government agency; or as otherwise required by law.
• Protection of Vyas Tech and Others: We may disclose information when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our employees, our customers, or others; and to enforce our terms and other agreements.
• Your Consent: If you have consented to additional disclosure of certain personal information, we may also disclose that personal information consistent with your consent.

In some cases, we may disclose appropriately aggregated, de-identified, or anonymised information in these or other circumstances.

If you are an EU resident and your personal data is transferred to a Vyas Tech affiliate or to service providers located outside the EU, we will take steps to ensure that your personal data receives the same level of protection as if it remained within the EU. You have a right to obtain details of the mechanism under which your personal data is transferred outside of the EU by contacting [email protected].

Vyas Tech reserves the right to share any information that you provide that is not deemed personal data and/or is not otherwise subject to contractual restrictions.

4. Legal Basis for Processing Information

The General Data Protection Regulation (“GDPR”) and similar laws require data controllers to explain the legal bases that justify their processing of personal information. To the extent such rules apply, our legal bases are:

• In many cases, processing personal information is necessary for our legitimate interests or the legitimate interests of others. For example, we may process personal information on this legal basis to:

• Manage and improve our services;
•Conduct business operations in support of our services, such as auditing, security, fraud prevention, invoicing and accounting, certain sales and marketing activities, certain analytics activities, and research and development;
• Contact you through certain channels regarding Vyas Tech and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you;
• Create aggregated, de-identified, or anonymised information; or
• Establish, exercise, or defend our legal rights.

• In some cases, processing personal information is necessary for us to comply with our legal obligations.
• In other cases, we process personal information based on your consent. For example, in some cases the following activities will be performed on the basis of consent (which may be express consent or implied consent, depending on the situation and on which laws apply):

• Contacting you through certain channels regarding Vyas Tech and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you; and
• Conducting certain other sales, marketing, and analytics activities.

5. Your Rights and Choices

On occasion, Vyas Tech will send you messages that are related to services we provide (e.g., welcome messages, confirmation notices, and the like), your activity on the Website, or updates and changes to the Website or services. By default, these are through email, though we may send you messages in other ways (e.g., text messages or physical mail). If you would like to opt out of these messages, please contact us as described at the end of this Privacy Policy. Vyas Tech may also send email newsletters or promotional emails, to which you may unsubscribe by following the instructions contained in the emails.

We do not handle or monitor browser-based “Do Not Track” signals, but, depending on your jurisdiction, you may have the ability to control certain cookies and similar tracking technologies. Below, we describe various options for adjusting your preferences for our use of various technologies on the Website in a particular browser. For most of the cookie preference options described below, your opt-out will be stored as a cookie. That means that you can undo your opt-out by manually clearing the cookies in your browser or by using a browser that automatically clears cookies. Depending on where you are and some other factors, this may reactivate the sorts of cookies that your previous preference had stopped. If you do that and then decide to opt-out again for that browser, you will need to perform the relevant opt-out steps again in that browser.

Depending on your jurisdiction, you may be able to adjust your preferences about how certain cookies and certain similar technologies are used on our Website by clicking on a Cookie Preferences link in the Website’s footer. You should repeat this process with each browser you use to visit the Website. Google also allows you to install a Google Analytics Opt-out Browser Add-on in some kinds of browsers.

To learn more about interest-based advertising generally, or to use a different method to opt out of targeted, interest-based ads by some of our current ad service partners, visit aboutads.info/choices or youronlinechoices.eu from each browser you use.

In addition, you may be able to set your web browser to refuse certain types of cookies, or to alert you when certain types of cookies are being sent. Some browsers offer similar settings for HTML5 local storage, and Flash storage can be managed as described here. However, if you block or otherwise reject our cookies, local storage, JavaScript, or other technologies, certain websites (including some of our own Website) may not function properly.

If you replace, change, or upgrade your browser, or delete your cookies, or use a browser that automatically clears cookies, you may need to use these opt-out tools again.

Please visit your mobile device manufacturer’s website (or the website for its operating system) for instructions on any additional privacy controls in your mobile operating system, such as privacy settings for device identifiers and geolocation. Please note, however, that we do not respond to browser-based “Do-Not-Track” signals at this time.

Depending on which laws apply to particular situations, individuals in the European Economic Area, the UK, and some other jurisdictions have certain additional legal rights to do the following with personal information we handle:

• obtain confirmation of whether we hold personal information about them, and receive information about how it is used and disclosed;
• obtain a copy of the personal information, and in some cases, receive it in a structured, commonly used and machine-readable format, or have it transmitted to a third party in such form;
• update, correct, or delete the information;
• object to the use or disclosure of the information;
• withdraw consent previously provided for the handling of the information (without affecting the lawfulness of prior use and disclosure of the information); and
• obtain a restriction on the use of the information.

For example, individuals whose personal information is subject to the GDPR have a right to opt out of our handling of their personal information for direct marketing purposes.

Many of the rights described above are subject to limitations or exceptions under applicable law.

If you wish to exercise any other privacy or data protection rights, please contact us as described at the end of this Privacy Policy. Your request should include your name, company name, email address, and physical address. Vyas Tech will endeavour to address all requests as quickly as possible, but in no more than 30 days.

You also have a right to file a complaint about our privacy practices with the relevant supervisory authority, but we respectfully invite you to contact us first, as we would like to do our best to resolve any concern you may have. Complaints should be emailed to [email protected]. Our privacy and/or legal team(s) will review the complaint, communicate about it with the business team and/or complaining party as appropriate, and attempt to reach a resolution. If you are not satisfied with our response, you may take your complaint to the relevant privacy regulator.

6. Protection of Information

We use various physical, technical, and administrative safeguards to help protect the personal information submitted to us. Unfortunately, no technology is completely secure. Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures contained on the Website.

The safety and security of your personal information also depends on you. We urge you to be careful about giving out information in public areas of the Website like message boards, as the information you disclose in public areas may be viewed by any user of the Website.

7. Retention of Information

Vyas Tech will retain your personal information until we determine it no longer is needed to fulfil the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period of time. To provide security and business continuity for the activities described in this Privacy Policy, we make backups of certain data, which we may retain for longer than the original data.

8. Updates and Changes to This Policy

Vyas Tech may update this Privacy Policy from time to time, such as to reflect changes in our practices or for legal reasons. We will post those changes here or on a similarly accessible page.

9. Contact Information

If you have questions, concerns, or suggestions you can contact us, by sending an email to [email protected].

10. Data Protection Officer

You can contact the Vyas Tech Data Protection Officer by emailing: [email protected].

11. Dispute Resolution

Vyas Tech commits to promptly resolve complaints about privacy and our collection or use of personal data. Individuals with questions, concerns, or complaints about the use of their personal data should contact us by emailing [email protected] and identify the company or other organisation with whom they are affiliated or for whom their data was collected, if the collection was for a current or prospective Vyas Tech customer. We will respond to your concern or complaint within 30 days, or the time prescribed by applicable law.

From time to time where we are unable to resolve a dispute, Vyas Tech may refer unresolved complaints concerning our handling of personal data to a third-party dispute resolution provider.